This preliminary report was originally published on 2020-04-27 in spanish Updated: 2020-04-28

On Sunday, March 26 2020, VE Sin Filtro identified a new phishing campaign against the users of a registration platform for healthcre workers linked to his political opposition.

The “Héroes de la Salud” platform was created by Juan Guaido’s disputed interim administration to provide monthly financial assistance to healthcare workers in Venezuela, who are facing difficult working conditions and low wages in the public sector.


CANTV, Venezuela’s largest ISP and a state-owned company under the control of Nicolas Maduro, was tricking their users with malicious DNS responses for,[update: and the alternative domain], sending most of the users who wanted to visit the site to a fake one to capture their data. It’s possible that this malicious site also received visits from deceived users after clicking on malicious links.

Phishing is an attack in which users are fooled into revealing personal or sensitive information, making them believe they are visiting the genuine site when they really are in a malicious site that looks like the original.

Powered by CANTV

CANTV participates in this phishing campaign by facilitating the malicious resolution of the IP address for A DNS server translates domain names as “” in an IP direction; that is what the computer uses to find internet servers.

By 19:26 2020-04-26 (VET), at the latest, CANTV’s DNS server began to reply with this false information. The server redirects the web browser to the domain, controlled by attackers, with a page almost identical to the original.

[update:]* The alternative domain** was ponting to the same server shortly after being introduced, in the morning of 2020-04-28

This strategy implies that almost every user of CANTV and subsidiary companies attempting to visit will end up on a malicious site. If the user typed or clicked the URL starting with HTTPS (, they could have seen a warning; however, many Venezuelans users are used to ignore these warnings.

SSL certificate warning

The malicious site

The malicious site is designed to mimic the appearance and behavior of the genuine one, based on the original HTML structure. is served by HTTPS using an SSL certificate, which makes that a lock icon appears at the browser window, giving a false sense of security when it only confirms that the established connection is encrypted. Still, it doesn’t give any guarantee that the site is legitimate.

There are small differences between the behavior of the malicious registration form and the original to maximize data collection. After registering on the site, the victim is received with the same confirmation message on both sites.

The registration form requests for highly sensitive information that includes ID number, residence address, e-mail, work address, and position, as well as images of official documents.


At least one of the participants in the malicious site left a comment in the structure of the page. VE sin filtro has decided not to give visibility to the pseudonyms of these actors.


While this campaign has been active, we have documented multiple blocks to this platform and other related domains in public and private internet providers.

This includes:

  • heroesdesaludve.

Table con multiples dominios bloqueados por ISP

Repeating the play

This phishing campaign has many similarities with Maduro’s government 2019 phishing campaign against “Voluntarios por Venezuela” (Volunteers for Venezuela), in which they also abused the DNS system to deceive users, in this case activists, to register at a malicious clone of the official site

In that case, it was possible to prove the participation of CONATEL and CANTV, and the data collected, as well as the confusion of the attack itself, were used to generate doubts using fake news and exposed the sensitive data of the people registered at the website.

Recomendations for users

For the users who want to visit this site or any other with sensitive information, we recommend taking these basic security measures:

  1. Get the link or address using trusted sources. In this case: directly from the official Whatsapp or Facebook bots.
  2. Use a trusted VPN if there are any reasons to believe that the traffic could be monitored or manipulated, this applies to this case.
  3. Make sure that the link begins with HTTPS.
  4. Be suspicious and desist from using a website if the browser gives you a security warning.
  5. If the website address doesn’t match exactly with the domain that you know, consider the site as a false one and avoid any other type of interaction., and can be controlled by completely different people.


A more detailed technical report is on development.